Account
Create and secure your account
Register with an email you control, verify that email, then verify a US phone number. Friend in LA is for adults 18+. Use a unique password and review Sessions & security for signed-in devices.
Help Center
Complete guides and FAQs for account setup, verification, matching, messaging, calls, billing, Elite, events, privacy, affiliates, and safety in Greater Los Angeles.
Guides
Account
Photos, prompts, and profile basics
Add recent photos of you, answer prompts honestly, and set ZIP plus preferences. Profiles that misrepresent you or break Community Guidelines can be limited or removed.
Verification
Phone Verified vs Admin Identity Verified
Phone verification confirms a US number and is required for member access. Admin Identity Verification is an optional paid live review — payment never auto-approves the badge. Elite is a separate peer qualification.
Verification
Book an identity review
Purchase Admin Identity Verification, schedule within the published window, and join the live appointment. Missed sessions follow product rules. Overview: /verification-info.
Matching
Discovery by distance
Set your ZIP and radius during onboarding. Discovery prioritizes people near you in Greater Los Angeles. Like, pass, and match when both people like each other.
Matching
Likes, Super Likes, and boosts
Daily likes depend on your plan. Super Likes, Spotlight, and Profile Boost (included or as packs) help you stand out. Billing hides packs your membership already includes.
Messaging
When messaging unlocks
Direct messaging opens after a mutual match (or as entitlements allow). Lounges are separate group spaces. Report and block stay available in every conversation.
Calls
Video call requests
Either person can request a call; the other accepts or declines. Calls are not recorded by default. Respect cooldowns and never pressure anyone onto a call.
Events
RSVP, waitlist, and venue privacy
Member and Elite events may use capacity limits, paid tickets, and waitlists. Exact venues often stay private until closer to start. Signed-in members use /events.
Billing
Plans, feature packs, and cancellation
Free, Plus, and Premium are self-serve. Cancel renewals anytime from Billing → Manage billing. Feature packs are one-time; Elite setup is separate and non-refundable.
Elite
What Elite means
Elite is a vetted peer circle for high-profile and wealthy members to date or socialize — Elite Lounge, Elite-only profiles, and Elite events. Payment never grants Elite automatically. See /elite-info.
Elite
Apply and interview for Elite
After phone verification, open /elite, pay the non-refundable setup fee, submit evidence, and complete the admin interview. Approval is required before the Elite subscription activates entitlements.
Affiliate
Affiliate commissions
Approved affiliates earn a configurable default commission (typically 10%) on qualifying net fees after a hold period. Refunds can reverse commissions. Details: /affiliates-info.
Privacy
Privacy controls and CCPA
Manage visibility in Profile → Privacy. California residents can start CCPA requests at /privacy/ccpa. Read the Privacy policy for full details.
Safety
Blocking, reporting, and first dates
Meet in public for first plans, tell a friend, and use in-app report/block tools. Badges have limits — they do not guarantee offline safety. Emergencies: call 911.
Safety
Scam red flags
Never send money or gift cards to someone you met online. Watch for fast off-platform pressure and investment pitches. Friend in LA will never ask for your password outside official flows.
Frequently asked questions (61)
Create a member account, complete phone verification, then open Elite after sign-in. Pay the non-refundable setup fee, submit your application and any requested evidence, and join the admin interview when scheduled.
Bring honest context — public presence, professional role, or other peer-level signals the application asks for. Incomplete or misleading packets slow review or lead to denial without a refund of the setup fee.
After approval, choose the monthly or yearly Elite subscription to turn on entitlements. Until that subscription is active, do not expect Elite Lounge or Elite-only discovery to unlock.
- Phone verify → /elite → pay setup fee → apply → interview.
- Denied applications do not refund the setup fee.
- Public overview: /elite-info.
Still need help?
Support can assist with locked accounts, billing disputes, verification appointments, and safety reports.
Contact support