Help Center

Meet in public in Greater Los Angeles — a busy café, daytime patio, or well-lit venue with staff around. Tell a friend who you are meeting, where, and when you expect to check in.

Arrange your own travel. Do not get into a stranger’s car on a first meet, and do not invite someone straight to your home. Leave if anything feels wrong; you do not owe a full date.

Keep early chats in the app when you can so report/block tools stay available. If plans move to text, still trust your instincts the same way.

• Public place, own transportation, friend knows the plan.
• Leave early if you feel unsafe — no explanation required.
• Use in-app block/report; more tips: Safety. Emergencies: 911.

Block stops further messages, likes, and profile views between you and the other member where the product enforces it. Use block when you want contact to end immediately.

Report sends the case to moderation with a category and optional notes. Start from the profile or conversation tools, or open Report. Add facts — what happened, when, and any media — so reviewers can act.

We may warn, suspend, or remove accounts based on evidence. Outcomes are not instant; blocking covers you while the queue works. Retaliatory false reports can also violate guidelines.

• Block = stop interaction now.
• Report = moderation review with category + context.
• Tools: conversation/profile actions or /report.

Never send money, crypto, or gift cards to someone you met online — even if the story is an emergency, investment tip, travel fund, or “verification fee.” Real members do not need you to pay them to keep chatting.

Be wary of fast off-platform pressure (“text me on WhatsApp only”), love-bombing in days, military/ overseas oil-rig stories, or investment pitches. Scammers often avoid video or public meets in LA.

Friend in LA will never ask for your password or payment outside official billing. Staff will not DM you asking for gift cards. Report scam patterns immediately and block the account.

• No money, crypto, or gift cards to matches.
• Slow down off-platform moves; insist on video or a public meet if unsure.
• Report scams via Report; official pay only in Billing.

No. Phone Verified, Admin Identity Verified, and Elite Member describe specific checks or peer qualification — not a guarantee of offline behavior, honesty, or chemistry.

Elite is not a background check. Admin Identity Verification confirms a live review process, not that someone will treat you well on a date in Los Angeles. Phone Verified only confirms number control.

Use judgment, public first meets, and reporting tools the same way you would with any stranger. Badges are useful signals; they are not a safety shield.

• Badges ≠ offline safety guarantee.
• Still meet in public and use block/report.
• Details: Verification · Elite · Safety.

Report the profile immediately with the underage concern category and do not continue the conversation. Do not ask for more photos “to check,” and do not try to investigate on your own.

Friend in LA is adults 18+ only. We take underage reports seriously. Preserve what you already have in the thread for moderation, then stop contact.

We may involve authorities when required. If you believe a child is in immediate danger, call 911 (or local emergency services) in addition to reporting in-app.

• Stop chatting and report underage concerns right away.
• Use Report with the underage category.
• Immediate danger: 911, then follow up with support if asked.

Call 911 (or your local emergency number) first. Friend in LA support cannot dispatch police, fire, or medical services and should not be your first call in a crisis.

Get to a safe place if you can. After you are safe, you can contact support with any police report numbers so we can take account action where appropriate — ban accounts, preserve records, or cooperate with lawful requests.

For non-emergency safety planning tips (first dates, scams, blocks), use the Safety page and Help Center. Those guides are prevention; emergencies still go to 911.

• Immediate danger → 911 first.
• When safe → support with report numbers if useful.
• Prevention tips: Safety.