Help Center

Video call requests are available as a product feature across membership tiers, subject to acceptance by both people and any cooldowns the product enforces. Having the button does not force the other person to accept.

Either person can decline. Never pressure someone onto a call, demand they turn cameras on for sexual content, or insist they move immediately to an external app. That behavior can violate guidelines.

If calls feel unsafe or harassing, end them, block, and report. For general offline meetup advice after a call, see Safety.

• Requests can exist across tiers; acceptance is always mutual.
• Decline is fine — no obligation to hop on video.
• Pressure or threats: end call, then Report; tips: Safety.

Live video calls are for real-time conversation. Do not assume platform recording is available or enabled. If we ever offer an explicit record feature, it will be labeled in the product — until then, treat calls as live-only.

Recording or screenshotting someone without consent may violate California law and our guidelines. Never share intimate media under pressure, and never circulate private call content.

If you believe you were recorded or shared without consent, preserve what you can safely keep, then report in-app and contact support. For immediate danger, call 911 first.

• Default expectation: live conversation, not a saved recording.
• No non-consensual capture or sharing of intimate call content.
• Issues: Report / support; emergencies: 911.

Use a neutral background. Avoid showing IDs, mail, door numbers, or other home details on camera. A plain wall or blurred background is enough for a first call.

You can end the call anytime if you feel pressured, catfished, or uncomfortable. You do not owe a full conversation. Afterward, block and report if needed.

Video is optional — never a requirement for dating on Friend in LA. Prefer public first meets in Greater Los Angeles when you decide to meet offline, and tell a friend your plans.

• Neutral background; hide address and ID details.
• End the call if anything feels wrong — no explanation required.
• More guidance: Safety; report threats after the call.